Introducing five broad themes from the responses In a sentence... Progress depends less on solving climate, technology, funding or inclusion separately than on recognising how each increasingly shapes the others. Although there are trade-offs inherent whenever resources are finite, success will increasingly depend not on solving individual challenges, but on navigating how they interact . Financial inclusion has always involved multiple actors, multiple objectives and multiple constraints. But respondents increasingly suggest that these challenges can no longer be understood in isolation . Across the Compass , climate, resilience, technology, funding and inclusion rarely appear as separate conversations. Instead, they recur throughout the survey in different combinations, with respondents repeatedly describing how one challenge shapes another. Climate adaptation changes the products that institutions need to offer. Building resilience depends not on a single intervention, but on how these different forces work together. These challenges and risks are increasingly interrelated and recurring . So, rather than searching for universal solutions, respondents consistently point towards financial inclusion that has to be: Adaptive; Context-specific; Collaborative; Institutionally flexible; and Capable of responding to multiple pressures simultaneously. Artificial intelligence creates opportunities while increasing governance demands. Funding decisions determine which innovations can be implemented and which clients remain commercially viable. Scroll The financial inclusion sector is undergoing a major transition driven by climate risk, technological disruption and changing funding structures. Across all these trends, strengthening the resilience of low-income clients remains central to the future relevance of the sector. CEO of FSP in East Africa Menu Menu Close Close 1. Introduction, context & respondents 1.1. Welcome to the Financial Inclusion Compass 2026 1.1. Welcome to the Financial Inclusion Compass 2026 2. Results 2.1. A sector adapting on several fronts at once: what respondents told us 2.1. A sector adapting on several fronts at once: what respondents told us Five themes Introducing five broad themes from the responses Introducing five broad themes from the responses Analysis & implication 4.1. Difficult choices ahead 4.1. Difficult choices ahead 1.2. A listening exercise, not a census 1.2. A listening exercise, not a census 1.3. A diverse field of voices 1.3. A diverse field of voices 2.2. Shared concerns, different exposure 2.2. Shared concerns, different exposure 2.3. Where you sit shapes what you see 2.3. Where you sit shapes what you see From access to resilience From Access to Resilience Adapting to the new normal Adapting to the new normal Promise without guardrails Promise without guardrails Who pays for inclusion? Who pays for inclusion? Navigating a fragmented and complex landscape Navigating a fragmented and complex landscape 4.2. What does it all mean? 4.2. What does it all mean? 4.3. Five questions that will shape the next phase of financial inclusion 4.3. Five questions that will shape the next phase of financial inclusion 4.4. About the Compass 4.4. About the Compass